Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Wiring Watkins University: Does IT Really Matter?

Wiring Watkins University: Does IT Really Matter?
View Sample PDF
Author(s): Andy Borchers (Kettering University, USA)
Copyright: 2006
Pages: 22
Source title: Knowledge Management and Higher Education: A Critical Analysis
Source Author(s)/Editor(s): Amy Metcalfe (The University of British Columbia, Canada)
DOI: 10.4018/978-1-59140-509-2.ch012


View Wiring Watkins University: Does IT Really Matter? on the publisher's website for pricing and purchasing information.


This case describes the “wiring” of Watkins University (a fictional name for a real Midwestern university) between 1997 and 2003 as the university responded to competitive pressures in the higher education market. After describing the University and the competitive challenges it faced, the case takes the student into a strategy session between the organization’s CFO, CTO and Provost as they review progress on four key initiatives: Web based teaching, student laptop program, a Web based ERP implementation and a proposed “one card” system. Questions are raised as to acceptance of the technology, the impact of these initiatives on the organization’s strategic posture and competitiveness, IT budget planning, and future steps for the organization to take.

Related Content

Agah Tugrul Korucu, Handan Atun. © 2017. 18 pages.
Larisa Olesova, Jieun Lim. © 2017. 21 pages.
JoAnne Dalton Scott. © 2017. 20 pages.
Geraldine E Stirtz. © 2017. 25 pages.
Enilda Romero-Hall, Cristiane Rocha Vicentini. © 2017. 21 pages.
Beth Allred Oyarzun, Sheri Anderson Conklin, Daisyane Barreto. © 2017. 21 pages.
Nikolina Tsvetkova, Albena Antonova, Plama Hristova. © 2017. 24 pages.
Body Bottom