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Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Within- and Between- CoP Knowledge Sharing in Knowledge-Intensive Firms

Within- and Between- CoP Knowledge Sharing in Knowledge-Intensive Firms
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Author(s): Thomas Garavan (University of Limerick, Ireland), Ronan Carbery (University of Limerick, Ireland), Fergal O’Brien (University of Limerick, Ireland)and Karen Whelan (University of Limerick, Ireland)
Copyright: 2011
Pages: 26
Source title: Handbook of Research on Communities of Practice for Organizational Management and Networking: Methodologies for Competitive Advantage
Source Author(s)/Editor(s): Olga Rivera Hernáez (University of Deusto, Spain)and Eduardo Bueno Campos (University of Madrid, Spain)
DOI: 10.4018/978-1-60566-802-4.ch019

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Abstract

Knowledge is an important source of competitive advantage in knowledge-intensive firms. However, these firms experience problems in sharing tacit knowledge. Communities of practice (CoPs) are viewed as effective mechanisms to enable knowledge sharing through an emphasis on learning rather than structural imperatives. This chapter investigates knowledge sharing within- and between- CoPs in knowledge-intensive firms. Knowledge sharing in CoPs is influenced by a multiplicity of factors which we categorised as cognitive, relational and structural. Data collected from 40 members of eight CoPs support the view that knowledge sharing occurs more effectively within CoPs rather than between them. Such knowledge sharing is context driven and strongly dependent on shared mindsets, relationships and networks. We explore the implications for both researching CoPs and the facilitation of CoPs in knowledge-intensive firms.

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