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Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Working Anywhere and Working Anyhow?: A Tension-Based View on ICT and the Coordination of Work

Working Anywhere and Working Anyhow?: A Tension-Based View on ICT and the Coordination of Work
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Author(s): Alessandro Wärzner (TU Wien, Austria), Martina Hartner-Tiefenthaler (TU Wien, Austria) and Sabine Theresia Koeszegi (TU Wien, Austria)
Copyright: 2017
Pages: 17
Source title: Remote Work and Collaboration: Breakthroughs in Research and Practice
Source Author(s)/Editor(s): Information Resources Management Association (USA)
DOI: 10.4018/978-1-5225-1918-8.ch017

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Abstract

Working from anywhere relies heavily on information communication technologies (ICT). Scholars are increasingly utilizing a tension-based research lens to investigate organisational paradoxes which are rooted in opposite tendencies that might negate one another. Thus, computer-mediated communication can be both demanding and resourceful. The aim of this chapter is to present an analytical framework integrating three distinct but interrelated perspectives (task, medium and individual) to account for individuals' perceptions of job demands and job resources associated with the usage of ICT when working from anywhere. This chapter draws on insights from theories of media choice and communication performance, the self-determination theory and the job demands-resources model to better understand the impact of communication in the remote setting.

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