Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Workplace Discrimination: The Most Critical Issue in Managing Diversity

Workplace Discrimination: The Most Critical Issue in Managing Diversity
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Author(s): Shikha Sharma (Punjabi University, India) and Nimarta Mann (Punjabi University, India)
Copyright: 2020
Pages: 18
Source title: Five Generations and Only One Workforce: How Successful Businesses Are Managing a Multigenerational Workforce
Source Author(s)/Editor(s): Information Resources Management Association (USA)
DOI: 10.4018/978-1-7998-0437-6.ch001


View Workplace Discrimination: The Most Critical Issue in Managing Diversity on the publisher's website for pricing and purchasing information.


Diverse workforce is now a global phenomenon. The quality of interaction between people of diversified cultures in the organization has significant association with the marketing, managing, as well as human resource functions. The majority organizations are indulging in diversity management programmes so that they can benefit from the varied skills. But discriminatory behaviour against people of different backgrounds than majorities in the workplace act as a hindrance in taking full advantage of workplace diversity. This chapter reveals different forms in which discrimination can arise in a discrimination-free environment. The organizational as well as individual factors that cause discrimination at the workplace are discussed. The aftereffects that are related to discriminatory behavior at work, which render both employees as well as organization at disadvantage, are also highlighted. The chapter will help by highlighting the issue faced by thousands of employees every year and suggesting steps that need to be undertaken to remove discrimination from the workplace settings.

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