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The Benefits of an E-Business Performance Measurement System

The Benefits of an E-Business Performance Measurement System
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Author(s): Matthew Hinton (Open University Business School, UK) and David Barnes (University of London, UK)
Copyright: 2006
Pages: 2
Source title: Emerging Trends and Challenges in Information Technology Management
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59904-019-6.ch257
ISBN13: 9781616921286
EISBN13: 9781466665361

Abstract

This paper reports work-in-progress from research investigating the performance measurement systems used in e-businesses. Results from seven case study companies are reported. The findings reveal a variety of approaches to e-business performance measurement, with no common framework apparent.

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