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Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Building a Tool for Expertise Discovery

Building a Tool for Expertise Discovery
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Author(s): Sara Tedmori (Loughborough University, UK), Thomas W. Jackson (Loughborough University, UK), Dino Bouchlaghem (Loughborough University, UK), Holger Adelmann (AstraZeneca R&D Charnwood, UK) and Rama Nagaraju (Eureka Moment Software, USA)
Copyright: 2006
Pages: 4
Source title: Emerging Trends and Challenges in Information Technology Management
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59904-019-6.ch311
ISBN13: 9781616921286
EISBN13: 9781466665361

Abstract

There is increasing interest in systems that aid employees to find those with the expertise they require. This paper discusses the evolution of expert finding tools, with particular reference to solutions that exploit email sources and identifies related gaps. The authors then propose Email Knowledge Extraction (EKE), a system for expertise discovery which addresses the issues highlighted by gap analysis.

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