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Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Business Process Management: Attempted Concepticide?

Business Process Management: Attempted Concepticide?
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Author(s): Hajo A. Reijers (Eindhoven University of Technology, The Netherlands) and Stefan Heusinkveld (University of Nijmegen, The Netherlands)
Copyright: 2004
Pages: 4
Source title: Innovations Through Information Technology
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59140-261-9.ch034
ISBN13: 9781616921255
EISBN13: 9781466665347


The utopian picture of Business Process Management (BPM) is ubiquitous. It is “a fundamental change” (CSC, 2002), “the holistic business platform for the agile company of the future” (Smith & Fingar, 2002), “the monniker for the next Killer App” (Delphi, 2002), “the greatest return on investment” (Aberdeen, 2003) and “it will change industry; just like Deming” (Gurley, 2003).

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