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Collaborative Knowledge Management: Breaking the Knowledge Acquisition Bottleneck

Collaborative Knowledge Management: Breaking the Knowledge Acquisition Bottleneck
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Author(s): Christian Wagner (City University of Hong Kong, Hong Kong)
Copyright: 2004
Pages: 4
Source title: Innovations Through Information Technology
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59140-261-9.ch087
ISBN13: 9781616921255
EISBN13: 9781466665347

Abstract

Despite decades of research and development in knowledge management, there still exists a serious knowledge acquisition bottleneck. Neither traditional Artificial Intelligence (AI) based approaches, nor the more recent less formal knowledge management techniques have been able to overcome the knowledge acquisition challenges. This article investigates knowledge acquisition bottlenecks and proposes the use of collaborative knowledge management with wikis to overcome them.

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