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Enhancing Presence Awareness in Instant Messaging

Enhancing Presence Awareness in Instant Messaging
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Author(s): David Del Vecchio (Center for Advanced Technologies, USA) and Dedric Carter (Center for Advanced Technologies, USA)
Copyright: 2004
Pages: 4
Source title: Innovations Through Information Technology
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59140-261-9.ch062
ISBN13: 9781616921255
EISBN13: 9781466665347

Abstract

Presence awareness, the basic knowledge of an individuals activities, is often an essential prerequisite to essential group communication and team interaction. This essential prerequisite is often lacking in many distributed teams. Presence awareness systems attempt to facilitate frequent informal interactions. These mechanisms have seen recent inclusion in instant messaging systems towards the objective of greater information for information communication among users. In this paper, we introduce and discuss a number of unique presence awareness and management features and demonstrate an implementation in an existing instant messaging client, BuddySpace. More specifically, we show how automatic real-time mapping of user presence and location has the potential to significantly enhance presence awareness in instant messaging systems, while at the same time reducing the effort users must apply to leverage these features.

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