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Enrichment of a Utility Ranking Method Using Data Envelopment Analysis- A Case Study of an ERP Selection Problem

Enrichment of a Utility Ranking Method Using Data Envelopment Analysis- A Case Study of an ERP Selection Problem
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Author(s): Edward W.N. Bernroider (Vienna University of Economics and Business Administration, Austria) and Volker Stix (Vienna University of Economics and Business Administration, Austria)
Copyright: 2004
Pages: 4
Source title: Innovations Through Information Technology
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59140-261-9.ch075
ISBN13: 9781616921255
EISBN13: 9781466665347

Abstract

In this article we are analyse an ERP selection problem faced by an Austrian company. We describe the chosen approach including: i) the decision model, ii) the data acquisition and iii) the final decision. Thereafter, a structural analysis of the gained data is suggested using data envelopment analysis (DEA) tools. This results in a reduced significant set of attributes and reveals key qualities of the vendors.

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