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An Extended Model of e-Business Change Management
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Author(s):
C. G. Ash (Edith Cowan University, Australia)and J. M. Burn (Edith Cowan University, Australia)
Copyright:
2004
Pages:
5
Source title:
Innovations Through Information Technology
Source Editor(s):
Mehdi Khosrow-Pour, D.B.A.
(Information Resources Management Association, USA)
DOI:
10.4018/978-1-59140-261-9.ch148
ISBN13:
9781616921255
EISBN13:
9781466665347
Keywords:
Information Science Reference
/
IT Research & Theory
/
IT Research and Theory
/
Library & Information Science
Abstract
This paper presents the results of a study into the antecedents for e-business change management success. A confirmed model of e-business change was used to structure interviews in eight international organisations and develop detailed case study analyses. These studies confirmed the validity of the e-business change model but further identified those factors which were critical to success. This provided the basis to extend the model showing specific dependencies within the model and a checklist for successful B2B implementation.
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