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An Extended Model of e-Business Change Management

An Extended Model of e-Business Change Management
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Author(s): C. G. Ash (Edith Cowan University, Australia) and J. M. Burn (Edith Cowan University, Australia)
Copyright: 2004
Pages: 5
Source title: Innovations Through Information Technology
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59140-261-9.ch148
ISBN13: 9781616921255
EISBN13: 9781466665347

Abstract

This paper presents the results of a study into the antecedents for e-business change management success. A confirmed model of e-business change was used to structure interviews in eight international organisations and develop detailed case study analyses. These studies confirmed the validity of the e-business change model but further identified those factors which were critical to success. This provided the basis to extend the model showing specific dependencies within the model and a checklist for successful B2B implementation.

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