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Information Resources Management Association
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A Framework of Information Technology Productivity Studies

A Framework of Information Technology Productivity Studies
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Author(s): Alan R. Peslak (Penn State University, USA)
Copyright: 2004
Pages: 4
Source title: Innovations Through Information Technology
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59140-261-9.ch001
ISBN13: 9781616921255
EISBN13: 9781466665347


One of the most studied issues in all of management science has been the Productivity Paradox, the seeming decrease in productivity that has occurred despite increased investment in information technology. But despite all the analysis, a framework for these studies has been missing. The objective of this study is to provide a structure of information technology productivity in a comprehensive fashion as well as provide a framework for further research. The study reviewed over 20 years of information productivity analyses and prepared a framework for review of these studies. The framework starts with the early identification of a productivity paradox. Three broad categories of IT studies are then categorized: overall macroeconomic studies, specific application level studies, and company or firm level studies. Other elements of the framework include a review of techniques and analytical methodology studies, the overall applicability of the production function for IT productivity, specific analytical techniques utilized, and measures of performance and productivity. Finally, there is a review of key results and the reasons proposed for the results. This framework can be utilized to further research on the specific elements of IT productivity by focusing resources on each key relevant area. The major contribution of the study is that it provides a broad comprehensive framework based on a review of the impact of information technology on firm and economic productivity. The study highlights specific methods to determine instances of higher and lower information technology productivity.

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