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Information Operations in the Kuwaiti Corporate Sector: An Analysis

Information Operations in the Kuwaiti Corporate Sector: An Analysis
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Author(s): Sajjad ur Rehman (Kuwait University, Kuwait) and Laila Marouf (Kuwait University, Kuwait)
Copyright: 2002
Pages: 6
Source title: Issues & Trends of Information Technology Management in Contemporary Organizations
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-930708-39-6.ch182
ISBN13: 9781930708396
EISBN13: 9781466641358

Abstract

Information operations in corporate companies are diverse. Preparation of information workers for these organizations requires an understanding of the spectrum, content and extent to which these activities are performed. Such a profiling needs to be embedded in a specific context, crucial for any intelligent analysis or application. This study was conducted in Kuwait, a typical example of six nations in the Arabian Peninsula. One of the top executives or mangers from each of the 39 companies, which volunteered to participate in the study, was interviewed. Participant input was sought on a carefully designed instrument, containing 19 statements, covering the scatter of information operations. It was noted that most of these companies were engaged in a number of activities of determining user needs and collecting, organization, servicing, packaging, searching and retrieving information from formal and structured information sources. Against this backdrop, absence of any information unit or professional was quite significant. Little activity was also noted in the use of Web technology and Internet utilities. Another finding, worth the attention of the policymakers, was related to little activity in the organization, control and use of internal information sources of these companies.

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