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Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

An Online Counseling Platform for a Mexican University

An Online Counseling Platform for a Mexican University
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Author(s): Ricardo Acosta-Diaz (University of Colima, Mexico), Arthur Edwards (University of Colima, Mexico), Raúl Aquino Santos (University of Colima, Mexico), Miguel A. Garcia-Ruiz (Algoma University, Canada), Jorge Rafael Gutiérrez-Pulido (University of Colima, Mexico) and Juan Contreras-Castillo (University of Colima, Mexico)
Copyright: 2006
Pages: 4
Source title: Emerging Trends and Challenges in Information Technology Management
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59904-019-6.ch081
ISBN13: 9781616921286
EISBN13: 9781466665361


The primary purpose of higher education is to provide an adequate setting for students to optimally perform and grow both professionally and personally. First year students, however, sometimes go through a series of often difficult personal and academic adjustments that can contribute to poor academic performance or even desertion. Assisting first-year students, therefore, through effective counseling and tutoring practices represents an important tool to help improve educational achievement during what is often the most difficult transition period of future professionals. This paper describes an open source system for online counseling and tutoring that is designed to access and provide timely and accurate information, increase and optimize contact time, provide communication tools to facilitate interaction between professors and their tutees and assist in the administration and tracking of students.

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