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Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Process Orientation through SAP R/3: An Alignment Framework

Process Orientation through SAP R/3: An Alignment Framework
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Author(s): Majed Al-Mashari (King Saud University, Saudi Arabia)
Copyright: 2001
Pages: 4
Source title: Managing Information Technology in a Global Economy
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-930708-07-5.ch108
ISBN13: 9781930708075
EISBN13: 9781466665323


Though the application of SAP R/3 as an enterprise-wide information system (EWIS) platform has become widespread, many organisational experiences have shown that resulting outcomes fall short of expectations. Best-practice experiences, however, have proven that effective application is centred on an integrative approach which seeks to achieve a balance between organisational change key areas like strategy, business processes, structure, culture, IT and managerial systems. This paper draws on these practices and discusses a proposed conceptual framework for effective SAP R/3 application.

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