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A Strategic Alignment Model for Knowledge Management
Abstract
With the growing awareness of the crucial role that knowledge can play in gaining competitive advantage, several issues with regard to knowledge management (KM) initiatives have challenged executives. The articulation of the relationship between an organization’s competitive strategy and its knowledge strategy is the most eminent. Based on the premise that the realization of business value from KM investments requires alignment between business and knowledge strategies, the issue is addressed in this paper by developing a strategic alignment model for KM. This model, which provides alternative strategic perspectives of alignment, is used to study a KM initiative at Buckman Laboratories.
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