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IT-Supported International Outsourcing of Software Production: An Exploratory Case Study

IT-Supported International Outsourcing of Software Production: An Exploratory Case Study
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Author(s): Anicet Yalaho (University of Jyväskylä, Finland), Chunling Wu (University of Jyväskylä, Finland), Nazmun Nahar (University of Jyväskylä, Finland) and Timo Käkölä (University of Jyväskylä, Finland)
Copyright: 2004
Pages: 9
Source title: Innovations Through Information Technology
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59140-261-9.ch214
ISBN13: 9781616921255
EISBN13: 9781466665347


This study analyses how the IT-supported international outsourcing of software production (IT-SIOSP) process is executed. The paper analyzes an in-depth case study in the areas of international outsourcing, information technology (IT) and international software production. Our literature review reveals the limitations of research on the IT-SIOSP process. Three research questions arise in this context: (1) What are the phases of the IT-SIOSP process and how are these phases executed? (2) What major activities does each phase of the IT-SIOSP process entail and how are these activities managed? (3) What are the supported IT tools, performance measures, and expected outcomes of each phase? The study addresses these research questions through an in-depth empirical investigation of the IT-SIOSP process in a single case study. Our empirical findings have served as a basis for the classification and analysis of different issues associated with the conceptual framework of the IT-SIOSP process. These findings benefit both further research and practical settings, and suggest the need for future research.

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