The IRMA Community
Newsletters
Research IRM
Click a keyword to search titles using our InfoSci-OnDemand powered search:
|
Developing Inter-Organizational-Trust in Business to Business E-Commerce Participation - Case Studies in the Automotive Industry
Author(s): Pauline Ratnasingam (University of Vermont, USA)
Copyright: 2002
Pages: 11
EISBN13: 9781599046792
Purchase
View Sample PDF
Abstract
Inter-organizational-systems such as EDI have been the main form of business-to business ecommerce participation in the automotive industry for the last two decades. Previous studies in EDI adoption mostly examined environmental, organizational and technological factors. This study draws insights developed within the sociology of technology, in which innovation is not simply a technicalrational process of solving problems, but involves economic, behavioral and political processes required for building inter-organizational trust. The transition to cooperative relationships between buyers and suppliers may be more difficult for automotive companies because of complexity, compatibility, long lead times and ingrained adversarial supplier relationships (Langfield-Smith & Greenwood, 1998). Therefore, trust is important as organizations need to cooperate, collaborate and communicate timely and relevant information, in order to facilitate EDI that entails not only technological proficiencies, but also trust between trading parties, so that business transactions are sent and received in an orderly fashion. An analysis of the trust behaviors that influence EDI adoption will be useful for evaluating EDI participation. The aim of this study is to address the following intriguing questions: • How does trading partner trust impact EDI participation? • How do issues relating to coercive power among trading partners impact inter-organizational trust?, and • What is the importance of trust within an inter-organizational dyad. Ford has been using EDI since the electronic data transmissions commenced in 1988. The aim of EDI is to communicate production requirements of five car manufacturers (namely, Ford, General Motors Holden, Toyota, Mitsubishi and Nissan), to their component suppliers in order to meet the demands of the Australian and overseas motor vehicle markets. The automotive industry had more experience than other industries in developing inter-organizational relationships. Ford Australia was nationally and internationally popular because motor vehicles were exported to New Zealand and the Asia Pacific region.
Related Content
|
Hamid Nemati, Scott Stewart, Faye Sherrill-Huffman.
© 2003.
17 pages.
|
|
Dirk Trossen, André Schuppen, Michael Walbaum.
© 2002.
12 pages.
|
|
Hauke Heier, Hans P. Borgman.
© 2004.
14 pages.
|
|
Robert S. Stephenson.
© 2000.
10 pages.
|
|
Joan Ellen Cheney Mann.
© 2002.
8 pages.
|
|
|