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Implementation of a Network Print Management System: Lessons Learned
Author(s): George Kelley (Morehead State University, USA), Elizabeth A. Regan (Morehead State University, USA)and C. Stephen Hunt (Morehead State University, USA)
Copyright: 2004
Pages: 19
EISBN13: 9781605664804
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Abstract
This case provides an interesting study from a number of perspectives on the implementation of a Network Print Management System (NPMS) in a complex end-user environment. It examines issues related to technology, systems analysis and design, selection and management of outsourced services, installation, testing, troubleshooting, and end user participation and acceptance.
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