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Norhayati Zakaria
Dr. Zakaria, Ph.D. in Information Science and Technology and MPhil. of Information Transfer, both at Syracuse University and MSc. Management at Rensselaer Polytechnic Institute, Troy, NY. As an Associate Professor, she is currently attached at Faculty of Business and Management at University of Wollongong in Dubai, United Arab of Emirates. Her educational training bridges interdisciplinary fields of cross-cultural management, international human resource management, and information science. With her educational training abroad and experiences as an expatriate, she is culturally competent to the myriad culturally-attuned behaviors of global workforces. With her research program looking at an innovative work structure called global virtual teams and a new form of expatriates such as self-initiated expatriates, she explores key questions of ‘how do we manage the impact of culture on global talents face-to-face and virtually and how do we inculcate cultural intelligence among them?’ by using qualitative research methods. She is also engaged in research to explore a new way business is conducted via the digital platform and how such business model shapes the culture of the consumerism and entice them to buy goods and services in different forms for different reasons.
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