The IRMA Community
Newsletters
Research IRM
Click a keyword to search titles using our InfoSci-OnDemand powered search:
|
A Cross-Cultural Comparison of Electronic Government Adoption in Spain and the USA
|
|
Author(s): Ramón Rufín (Universidad Nacional de Educación a Distancia, Spain), France Bélanger (Virginia Tech, USA), Cayetano Medina Molina (Centro Andaluz de Estudios Empresariales, Spain), Lemuria Carter (North Carolina A & T State University, USA)and Juan Carlos Sánchez Figueroa (Universidad Complutense de Madrid, Spain)
Copyright: 2018
Pages: 18
Source title:
Technology Adoption and Social Issues: Concepts, Methodologies, Tools, and Applications
Source Author(s)/Editor(s): Information Resources Management Association (USA)
DOI: 10.4018/978-1-5225-5201-7.ch021
Purchase
|
Abstract
Electronic Government (e-government) is growing in popularity across the globe. Given the increasing relevance of electronic services in the public sector, there is a need for a global agreement on a consistent framework for assessing e-government. This study uses a cross-cultural comparison to assess the fundamentals of e-government adoption in the United States (USA) and Spain. In particular, the authors explore the effects of perceived ease of use, perceived usefulness, compatibility and trust on intentions to use e-government services. A survey was administered to citizens in both countries to test the hypotheses derived from adoption literature and Hofstede's dimensions of culture. Results indicate that there are differences in the relationship between compatibility and use intention, with stronger effects in the USA sample. Furthermore, while perceived ease of use significantly impacts intentions for the USA sample, it does not for the Spain sample; and, while trust is not significant in the USA sample, it is for the Spain sample. The implications of these results, mostly consistent with the hypotheses as suggested by the dimensions of culture, are discussed for both research and practice.
Related Content
|
Rekha Mewafarosh, Shivani Agarwal, Deeksha Dwivedi.
© 2024.
15 pages.
|
|
Rishi Prakash Shukla.
© 2024.
9 pages.
|
|
Priya Makhija, Megha Kukreja, R. Thanga Kumar.
© 2024.
11 pages.
|
|
Balraj Verma, Niti Chatterji.
© 2024.
18 pages.
|
|
Peterson K. Ozili.
© 2024.
17 pages.
|
|
Animesh Kumar Sharma, Rahul Sharma.
© 2024.
20 pages.
|
|
Mohammad Badruddoza Talukder, Firoj Kabir, Fahmida Kaiser, Farhana Yeasmin Lina.
© 2024.
20 pages.
|
|
|