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Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Adaptive Development and Management of Business Collaborations

Adaptive Development and Management of Business Collaborations
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Author(s): Bart Orriens (Tilburg University, The Netherlands)and Jian Yang (Macquarie University, Australia)
Copyright: 2010
Pages: 25
Source title: Handbook of Research on Complex Dynamic Process Management: Techniques for Adaptability in Turbulent Environments
Source Author(s)/Editor(s): Minhong Wang (University of Hong Kong, Hong Kong)and Zhaohao Sun (University Of Ballarat, Australia )
DOI: 10.4018/978-1-60566-669-3.ch011

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Abstract

The IT infrastructure of organizations must be agile and dynamic in order to respond quickly to the new business models and requirements. This has led to an increasing demand from individual organizations for corporate business services that can easily adapt to changes through business collaboration. Popular solutions for business collaboration development and management do not properly cater for the specification of new collaborations nor do they facilitate the management of existing ones. In this book chapter we present a rule based approach for collaboration development and management. The proposed approach allows organizations to capture the requirements for their business collaborations in an explicit, manageable and uniform manner in the form of rules. These rules can then be used to drive and constrain the development and management of needed business collaboration models. Practical feasibility of the approach is demonstrated in the context of a complex insurance claim scenario using prototype tooling.

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