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Authenticity in Online Knowledge Sharing: Experiences from Networks of Competence Meetings
Abstract
Authenticity means that the closeness of observation matters for acceptance of new knowledge. The social norm of authenticity can have positive effects of colleagues to appreciate “better” knowledge within opportunity structures for knowledge sharing. However, how ICTs influence authenticity in knowledge sharing needs more attention in research on knowledge sharing through online networks. This chapter discusses recent findings of how ICTs (here the interactive tool GoToMeeting™) facilitate authenticity.
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