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Citizen's Acceptance of Electronic Services: A Qatari Perspective
Abstract
The Qatari government has launched Wireless Internet Parks (iPark) concept under their national electronic government (e-government) initiative with a view of providing free internet access for all citizens while enjoying the outdoors. By offering free wireless Internet access, the Qatari government hopes to increase accessibility of e-government services and encourage their citizens to actively participate in the global information society with a view of bridging the digital divide. This research proposes an extended unified theory of acceptance and use of technology (UTAUT) model for examining the adoption and diffusion of iPark services in Qatar. A pilot survey was conducted of iPark users using an extended version of the UTAUT model to explain the intention to use. The results of a multiple regression analysis are consistent with our predictions that effort expectancy, perceived technology, and Wireless Internet trust significantly influence intention to use. Implications of these results for practice and research are discussed.
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