Conflict and Its Different Dimensions

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Author(s): Marco Vieira Gomes (University of Minho, Portugal)and Paulo Novais (University of Minho, Portugal)
Copyright: 2016
Pages: 20
Source title: Interdisciplinary Perspectives on Contemporary Conflict Resolution
Source Author(s)/Editor(s): Paulo Novais (University of Minho, Portugal)and Davide Carneiro (University of Minho, Portugal)
DOI: 10.4018/978-1-5225-0245-6.ch001

Keywords: Communication Studies / Communications Theory / Education / Information Science Reference

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Abstract

The purpose of this chapter is to explore the nature of conflict from a computer science perspective, throwing to light an up to date review of the evolution and state-of-the-art of the intersection of conflict with technology-assisted systems and tools. The objective is to design a document to organize existing literature, provide a baseline understanding in place of an agreed definition of conflict, depict relevant conflict aspects (dimensions), and made overall evaluation of a range of methods and techniques of conflict resolution. It was also explored the challenges that individuals face in using online technology for collaboration and conflict resolution and management purposes. Finally, is presented some preliminary work regarding the most suitable technologies to implement a technological framework for handling conflict in a digital environment.

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