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Conflict Resolution and Ethical Decision-Making for Engineering Professionals in Global Organizations

Conflict Resolution and Ethical Decision-Making for Engineering Professionals in Global Organizations
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Author(s): Charles R. Feldhaus (Indiana University – Purdue University Indianapolis, USA), Julie Little (Indiana University – Purdue University Indianapolis, USA) and Brandon Sorge (Indiana University – Purdue University Indianapolis, USA)
Copyright: 2015
Pages: 24
Source title: Contemporary Ethical Issues in Engineering
Source Author(s)/Editor(s): Satya Sundar Sethy (Indian Institute of Technology Madras, India)
DOI: 10.4018/978-1-4666-8130-9.ch015

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Abstract

As an introduction to recognizing individual and organizational conflict as well as ethical issues within global firms, the goals of this chapter are to equip Science, Technology, Engineering, and Mathematics (STEM) professionals, especially those in engineering, with solid decision-making tools, including self-awareness, ethical perspectives and theories, ethical decision-making models, and various conflict resolution approaches. Given the current challenges in business and industry that have often led to unethical practices, and ultimately conflict, it is critical that both organizational leaders and followers possess the necessary tools and perspectives to create an ethical climate that deals appropriately with various types of conflict. This chapter examines new trends in conflict coaching and the delivery of ethics training in an effort to provide the aforementioned tools and perspectives.

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