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The Delphi Technique: Use, Considerations, and Applications in the Conventional, Policy, and On-Line Environments
Abstract
The Delphi research and investigation technique utilizes experts in any given field to generate information in greater abundance and specificity than what is currently known or available. The conventional and more widely used Delphi process strives for consensus so that target issues can be more fully investigated based on the feedback of the people who are most knowledgeable and involved. Policy Delphi differs in that it does not seek consensus but rather is meant to generate the strongest possible opposing viewpoints on an issue so that policy makers can consider divergent and opposing perspectives. Multiple iterations or rounds of data collection are the most unique aspect of both processes which allows the quality and relevance of the information concerning the target issue to become more precise and well defined. “Real-time or e-Dephi” uses the modern era of computers, electronic devices, and web-based communication to achieve the critical and unique group communication process utilized in a Delphi investigation.
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