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Don't Make Us Use the “Get Along Shirt”: Communication and Consensus Building in an RFP Process

Don't Make Us Use the “Get Along Shirt”: Communication and Consensus Building in an RFP Process
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Author(s): Veronica Kenausis (Western Connecticut State University, USA)and Debbie Herman (Manchester Community College, USA)
Copyright: 2017
Pages: 22
Source title: Library Technology Funding, Planning, and Deployment
Source Author(s)/Editor(s): Edward Iglesias (Stephen F. Austin State University, USA)
DOI: 10.4018/978-1-5225-1735-1.ch001

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Abstract

A request for proposal (RFP) process is daunting and fraught with the potential for misunderstandings, disagreements, and the pursuit of individual agendas. An RFP process for a new, large, and loosely connected state consortium is all of that and more. This is the story of how the Connecticut State Colleges and Universities (CSCU) embarked upon the journey of contracting for a joint integrated library system and discovery layer. The authors describe in detail how the project began and how a successful conclusion was reached, while offering practical advice gleaned from these experiences for institutions and consortia who may be considering a similar project.

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