Dynamic and Context-Aware Process Adaptation

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Author(s): Michael Adams (Queensland University of Technology, Australia), Arthur ter Hofstede (Queensland University of Technology, Australia), Nick Russell (Eindhoven University of Technology, The Netherlands)and Wil van der Aalst (Eindhoven University of Technology, The Netherlands)
Copyright: 2010
Pages: 33
Source title: Handbook of Research on Complex Dynamic Process Management: Techniques for Adaptability in Turbulent Environments
Source Author(s)/Editor(s): Minhong Wang (University of Hong Kong, Hong Kong)and Zhaohao Sun (University Of Ballarat, Australia )
DOI: 10.4018/978-1-60566-669-3.ch005

Keywords: Business & Management / Business Information Systems / Business Process Management / Business Science Reference

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Abstract

This chapter re-examines the principles that underpin business process technologies to derive a novel approach that moves beyond the traditional assembly-line metaphor. Using a set of principles derived from activity theory, a system has been implemented, using a service oriented architecture, that provides support for dynamic and extensible flexibility, evolution and exception handling in business processes, based on accepted ideas of how people actually perform their work tasks. The resulting system, called the worklet service, makes available all of the benefits offered by process aware information systems to a wider range of organisational environments.

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