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E-Health Service Model for Asian Developing Countries: A Case of Emergency Medical Service for Elderly People in Thailand
Abstract
Electronic healthcare (eHealth) in Asian developing countries is required to support trends of the aging population through lack of resources in health system. Health services for elderly people are required to support primary care and communicate with caregivers in community health. Challenges of eHealth development in Asian developing countries are preparation health system with basic communication technology on resource limitation. There is a need to adapt Emergency Medical Service (EMS) with eHealth service through smart phones to enhance a primary health service for elderly people. This research aims to promote an eHealth service model to face with elderly patient demands in aging societies of Asian developing countries. The researchers use systematic reviews to identify components of health situation and EMS structure. A conceptual service modeling approach is adopted in the eHealth service model development with value co-creation concept. EMS eHealth service model is a point of healthcare service transformation in many countries through the advancement of ICT.
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