Evaluating IBMEC-RJ’s Intranet Usability Using Fuzzy Logic

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Author(s): Ana Beatriz Cavaleiro dos Reis Velloso (IBMEC Business School, Brazil), Walter Gassenferth (IBMEC Business School, Brazil)and Maria Augusta Soares Machado (IBMEC Business School, Brazil)
Copyright: 2012
Pages: 21
Source title: Handbook of Research on Business Social Networking: Organizational, Managerial, and Technological Dimensions
Source Author(s)/Editor(s): Maria Manuela Cruz-Cunha (Polytechnic Institute of Cavado and Ave, Portugal), Patricia Gonçalves (School of Technology at the Polytechnic Institute of Cavado and Ave, Portugal), Nuno Lopes (Polytechnic Institute of Cávado and Ave, Portugal), Eva Maria Miranda (Polytechnic Institute of Cávado and Ave, Portugal)and Goran D. Putnik (University of Minho, Portugal)
DOI: 10.4018/978-1-61350-168-9.ch010

Keywords: Business Science Reference / Human Aspects of Business / Media & Communications / Social Networking

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Abstract

System usability is a concept that goes beyond the ease of use, and includes several criteria for measurement. This study aims to evaluate the usability and thus the quality of IBMEC-RJ’s Intranet in Rio de Janeiro, Brazil, by the fact that it is of great assistance to teachers and students. The method is applied research through questionnaires. The universe of users was limited by a convenience sample of IBMEC. The methodology that had used Microsoft Excel and Matlab from Mathworks is innovative. Fuzzy logic is a fundamental tool for consolidating and analyzing data.

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Evaluating IBMEC-RJ’s Intranet Usability Using Fuzzy Logic

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