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Evaluation of Organization Structure Based on Email Interactions
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Author(s): Sebastian Palus (Wroclaw University of Technology, Poland), Piotr Bródka (Wroclaw University of Technology, Poland)and Przemyslaw Kazienko (Wroclaw University of Technology, Poland)
Copyright: 2013
Pages: 11
Source title:
Governance, Communication, and Innovation in a Knowledge Intensive Society
Source Author(s)/Editor(s): Sean W.M. Siqueira (Federal University of the State of Rio de Janeiro, Brazil)
DOI: 10.4018/978-1-4666-4157-0.ch010
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Abstract
In every company, employees are in communication via phone, email, text messages, chats on a forum, co-author documents, events, and so forth. They collaborate with each other creating and maintaining mutual relationships in one complex social network. In this paper, the authors use this social network to evaluate company structure and based on this evaluation recommend some changes that have to be made within a company to improve its structure. The evaluation process and an example of its usage are presented in the paper.
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