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Evaluation of the SCM Performances in Using of Global Logistics Information Technologies: A Research Study in Hong Kong
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Author(s): Pui Y. Chan (Hong Kong Baptist University, Hong Kong)and Xinping Shi (Hong Kong Baptist University, Hong Kong)
Copyright: 2006
Pages: 18
Source title:
Global Integrated Supply Chain Systems
Source Author(s)/Editor(s): Yi-Chen Lan (University of Western Sydney, Australia)and Bhuvan Unhelkar (University of Western Sydney, Australia)
DOI: 10.4018/978-1-59140-611-2.ch009
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Abstract
This chapter explores and evaluates the performance of supply chain management (SCM) (i.e., effectiveness and efficiency) in using global logistics information technologies (GIST) (i.e., information technology [IT] and information systems [IS]) in Hong Kong firms. This chapter is organized as follows. First, previous research on the role of functional information systems for supply chain management is discussed. Next, the characteristics of information systems utilized for supply chain management are identified, based on factor analysis of sample data from 71 Hong Kong firms. Third, a conceptual model and hypothesis relating to utilization of information systems, information technology, and SCM performance will be identified. Discussion and recommendations are explained, based on the results.
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