The IRMA Community
Newsletters
Research IRM
Click a keyword to search titles using our InfoSci-OnDemand powered search:
|
Exploring Workplace Experiences of Information Literacy through Environmental Scanning Process
Abstract
Information Literacy (IL), as a key component of education for decades, has been underemphasized at the workplace. This chapter reports on a study aimed to explore workplace experiences of IL through the environmental scanning process adopted by the travel industry in Singapore. Some 42 travel agent companies responded to the survey, and 13 employees, representing various functional units and hierarchical levels, participated in the follow up interviews after the survey. It was found that IL skills had significant influence on the quality of information for decision-making. Senior Managers were satisfied with their employees’ overall level of IL skills. However, many problems still surfaced during the environmental scanning process, such as inability to find the needed information, overreliance on habitual information sources, and improper storage of information.
Related Content
|
Laura Douglass Marion, Casey M. Wooster.
© 2023.
19 pages.
|
|
Christine R. Andrews, Kimberly A. Donovan, Carolyn White Gamtso, C. C. Hendricks, Emily L. Kerr, Kathleen H. Norton, Susanne F. Paterson.
© 2023.
26 pages.
|
|
Gary Marks, Jr., Neil Grimes, Bonnie Lafazan.
© 2023.
22 pages.
|
|
Thura Mack, Kristina Clement, Chloe J. Freeman, Madison Betcher.
© 2023.
18 pages.
|
|
Michael Rodriguez, Nathan Mealey, Charlie Barlow.
© 2023.
16 pages.
|
|
Keith T. Nichols, Bryan J. Sajecki, Cynthia A. Tysick.
© 2023.
23 pages.
|
|
Megan Margino Marchese.
© 2023.
27 pages.
|
|
|