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From Knowledge Management to Knowledge Governance: A System-Centred Methodology for Designing Indigenous Knowledge Management System
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Author(s): Tariq Zaman (Universiti Malaysia Sarawak, Malaysia), Alvin W. Yeo (Universiti Malaysia Sarawak, Malaysia)and Narayanan Kulathuramaiyer (Universiti Malaysia Sarawak, Malaysia)
Copyright: 2015
Pages: 12
Source title:
Human Factors in Software Development and Design
Source Author(s)/Editor(s): Saqib Saeed (University of Dammam, Saudi Arabia), Imran Sarwar Bajwa (The Islamia University of Bahawalpur, Pakistan)and Zaigham Mahmood (University of Derby, UK & North West University, South Africa)
DOI: 10.4018/978-1-4666-6485-2.ch012
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Abstract
The existing frameworks and methodologies for software designing encompass technological aspects and needs of the urban settings. In software development, getting sufficient and correct requirements from the users is most important, because these requirements will determine the functionality of the system. In indigenous communities identifying the user needs and understanding the local context are always difficult tasks. This typical approach of designing indigenous knowledge management system generates the issues of indigenous knowledge governance, de-contextualisation, and data manipulation. Hence, the main research question this chapter addresses is, How can we introduce indigenous knowledge governance into ICT-based Indigenous Knowledge Management System (IKMS)? The study has been conducted in three phases with collaboration of two indigenous communities, Long Lamai and Bario of Sarawak, East Malaysia. The main outcome of the study is the methodology of conducting a multidisciplinary research and designing the Indigenous Knowledge Governance Framework (IKGF). The framework works as an analytical tool that can help in understanding the essential context in which indigenous knowledge management processes occur. The chapter argues that in order to design appropriate software tools for indigenous knowledge management, information technology professionals need to understand, model, and formalise the holistic indigenous knowledge management system and then use this understanding as a basis for technology design and approaches.
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