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A General Framework for Inclusive Lifelong Learning in Higher Education Institutions with Adaptive Web-Based Services that support Standards
Abstract
The chapter introduces some key issues of a general framework to support the full participation of students with functional diversity issues (i.e. disabilities) in the learning process by covering the full life cycle of service adaptation at Higher Education institutions. This support is achieved in terms of combining universal design approaches and personalization techniques. Firstly, standards and specifications that try to cover the wide range of possible user needs are considered. Secondly, dynamic contextual recommendations are applied during the course execution to provide the inclusive personalization support. The approach is designed for Higher Education institutions, which are required to integrate this inclusive support into their existing services infrastructure. This framework is analyzed in the context of the EU4ALL project. In particular, the authors of this chapter describe the key components where the research has focused; specifically service based recommendations in order to support some adaptive and inclusive end-user services at UNED.
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