The IRMA Community
Newsletters
Research IRM
Click a keyword to search titles using our InfoSci-OnDemand powered search:
|
E-Government and ERP: Challenges and Strategies
Abstract
The chapter introduces the essence of ERP in government as a tool for integration of government functions which provides the basis for citizen services. It discusses the challenges faced in modernization of government “businesses” and discusses strategies for implementation. The basis of Enterprise Resource Planning (ERP) solutions is integration of functions which capture basic data through transactions to support critical administrative functions such as budgeting and financial management, revenue management, supply chain management and human resources management. Today, Enterprise solutions (ES) go beyond ERP to automate citizen-facing processes. The integration of data sources with each contact point is essential to ensure a consistent level of service. The author expects that researchers, governments and solution providers will be able to appreciate the underlying constraints and issues in implementation of ERP and hopes that the learning from industry would be useful to plan implementation of ES in government using emerging technologies.
Related Content
|
Margee Hume, Paul Johnston.
© 2017.
19 pages.
|
|
Jessy Nair, D. Bhanu Sree Reddy.
© 2017.
27 pages.
|
|
Joseph R. Muscatello, Diane H. Parente, Matthew Swinarski.
© 2017.
19 pages.
|
|
Klaus Wölfel.
© 2017.
33 pages.
|
|
Rui Pedro Marques.
© 2017.
21 pages.
|
|
Ebru E. Saygili, Arikan Tarik Saygili.
© 2017.
17 pages.
|
|
Aparna Raman, D. P. Goyal.
© 2017.
41 pages.
|
|
|