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Implementation of ERP Systems: A Seven Stage Adoption Model
Abstract
The model discusses the implementation of ERP systems. The article discusses the process based implementation approach and also the critical success factors approach for the implementation. A gap identified in literature is that critical success factors and ERP implementation has not been studied from the viewpoint of other stakeholders. This chapter tries to address this gap by proposing a seven stage model of ERP implementation and adoption from the viewpoint of the ERP implementation consultant. The model also addresses subsequent stages such a data exploitation stage where organizations learn to use data for decision making and process management. The model also addresses the subsequent stages of extension of ERP to partners like suppliers and dealers, and the innovation stage when the organizations starts to experiment with newer solutions based on ERP systems.
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