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Information Organising Behaviours in Everyday Life: An Exploration Using Diaries
Abstract
This chapter discusses people’s everyday encounters with information and the difficulties they face in finding information within both personal and professional contexts, with a specific focus on information-organisation-related behaviours in everyday-life, and based on a diary study where participants maintained an information journal. The discussion is based on the literature along with selected findings from a larger empirical study of human information behaviours, which found that information-organisation-related behaviours (including the lack of it) in everyday life is a problematic area due to various factors. The factors include problems with knowledge representation and inter-subjectivity, along with spatiotemporal dimensions that give rise to intra-subjectivity in our minds. These factors have implications on the findability of information and also on personal information management.
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