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Investigating Appropriation and Reinvention along a Design Process with Adaptive Structuration Theory: A Case of an Information System in Archaeology
Abstract
The literature states that when an information system is introduced to support and manage group activities a complex pattern of actions (appropriation and reinvention) can be observed. Such actions might lead to an actual use of the system different from the desired one. The Adaptive Structuration Theory is commonly used to investigate the change in the users' perceptions about an information system and their relationship with it after such a system is implemented. Appropriation and reinvention of information systems might, however, occur during the design process, contributing in this circumstance, if properly managed, to reinforce the quality of the final artefact and the involvement of the users. With this regard, this chapter discusses the case of the design of an information system to manage archaeological finds, applying the adaptive structuration theory, with some adaptations, to the design phase of an information system. The chapter highlights the presence of appropriation and reinvention by users during the design process and suggests that some managerial actions consequent to such events might contribute to successfully design a system that balances conflicting requirements by heterogeneous groups of users, technology experts, and project leaders.
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