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Knowledge on the Move: Expansive Learning Among Mobile Workers

Knowledge on the Move: Expansive Learning Among Mobile Workers
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Author(s): Rosemary Francisco (Unisinos University, Brazil), Amarolinda Zanela Klein (Unisinos University, Brazil), Yrjö Engeström (University of Helsinki, Finland)and Annalisa Sannino (University of Tampere, Finland)
Copyright: 2018
Pages: 22
Source title: Online Collaboration and Communication in Contemporary Organizations
Source Author(s)/Editor(s): Ditte Kolbaek (Aalborg University, Denmark)
DOI: 10.4018/978-1-5225-4094-6.ch010

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Abstract

Mobile workers are professionals who frequently work on the move, far from a fixed workplace, often performing knowledge-intensive activities. Mobility challenges creation and sharing of knowledge among these professionals, and the existing literature lacks powerful theoretical frameworks conducive to creating supportive learning pathways for them to meet these challenges. This chapter is a theoretical and practical contribution to fill this gap by analyzing a case of expansive learning initiated by mobile workers themselves. Based on longitudinal participant observation, the study traces the steps undertaken by these professionals to create a new artifact that helped them to know what, when, where, and how they needed to perform their work activities.

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