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Lean Manufacturing to Lean IT: An Emerging Quality Assurance Methodology in IT
Abstract
Lean methodology is an improvement philosophy, an expansion of Lean manufacturing and lean principles to the management of Service and Information Technology industries. It articulates how waste can be minimal at Software Development Process (SDP) which begins from feasibility study and ends till the product is delivered to the customer. In today's competitive world throughout all the industries emphasis is on product's quality within the time constraints. To gear up with the market demand Lean improvement concepts is introduced in (information technology) IT industry. Lean IT is the translation of lean manufacturing practices applicable to the Software Development life cycle (SDLC). It works like a business model and oriented towards the principles that focuses on the non value added activities. This chapter will present how lean methodologies and principles works in service industries to deliver the best quality products. Although Lean concept is traditionally been used in manufacturing industries; but nowadays it is adapted by Services companies with the aim of improving their processes and enhance customer satisfaction.
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