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Mentoring for Work Based Learning: The Role of Technology
Abstract
Technology, particularly in the past decade, has significantly changed they way people communicate, interact, share information and learn. It offers a place independant of time and location to reach expertise and individuals that would have been impossible to otherwise attain. On a personal level, through the use of Web 2.0, individuals freely exchange knowledge and information. However at a professional level, particularly within companies, individuals are slower to use these tools to learn, share and acquire knowledge, byintegrating these techologies with a mentoring programme it can encourage their use in the free exchange of information and knowledge. Although mentoring has been widely used throughout history it does not come without its limitations. This chapter explores the use of mentoring in the context of informal learning within organisations. It examines use of Web 2.0 tools to support mentoring in companies and its ability to overcome some of the weaknesses in traditional approaches to mentoring. Furthermore the chapter explores the use of problem based learning in aligning learning outcomes in a mentoring programme and the use of technology to support this. The chapter gives an overview of three research projects which have been conducted into the use of technology mediated mentoring for informal learning within companies.
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