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A Model to Classify Knowledge Assets of a Process-Oriented Development
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Author(s): Raquel Anaya (Departamento de Informática y Sistemas, Universidad EAFIT, Columbia), Alejandra Cechich (Departamento de Ciencias de la Computación, Universidad Nacional del Comahue, Argentina)and Mónica Henoa (Departamento de Informática y Sistemas, Universidad EAFIT, Columbia)
Copyright: 2008
Pages: 16
Source title:
Software Process Improvement for Small and Medium Enterprises: Techniques and Case Studies
Source Author(s)/Editor(s): Hanna Oktaba (Nacional Autonomous University of Mexico, Mexico)and Mario Piattini (Universidad de Castilla-La Mancha, Spain)
DOI: 10.4018/978-1-59904-906-9.ch015
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Abstract
Knowledge assets are knowledge regarding markets, products, technologies and organizations, that a business needs to own and that enable its business processes to generate profits. Today, how to model knowledge assets is a concern of the organizational modeling community; mostly because consensus on a knowledge asset model is far from achieved. This chapter is aiming at identifying a model to characterize knowledgeable assets and their relationships in a software organization. Generally speaking, knowledge assets represent intellectual capital for a software organization and support the whole organizational process. The model proposed here is an initial step towards defining knowledge management as a transversal process at the organization. An instantiation of the model is illustrated through a case study in a real software company that recognizes the value of knowledge as a tool to support and improve the organizational strategies.
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