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An Overview of Business Process Management
Abstract
BPM (Business Process Management) includes support for business process analysis, design, implementation, management methods, techniques, and tools. This chapter introduces the origin of BPM technology and development, covering four fields: Business Process Management benefits, the history of BPM, classification of Business process, the lifecycle of BPM, and Business Process Modeling Techniques. In addition, the authors also determine that the present workflow technology is not enough to exist in the root causes of some deficiencies; concluding the chapter with the future of workflow technology trends.
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