Promoting Organizational Knowledge Sharing

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Author(s): Jack S. Cook (Rochester Institute of Technology, USA)and Laura Cook (State University of New York at Geneseo, USA)
Copyright: 2004
Pages: 22
Source title: Innovations of Knowledge Management
Source Author(s)/Editor(s): Bonnie Montano (Georgetown University, USA)
DOI: 10.4018/978-1-59140-281-7.ch014

Keywords: Information Science Reference / Knowledge Management / Library & Information Science

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Abstract

This chapter examines knowledge sharing and management within an organization. More importantly, it addresses what organizations can do to promote knowledge sharing in order to gain a competitive edge. Included are the results of a survey that explores employees’ willingness to share knowledge. Today, more than ever, organizations must efficiently manage their knowledge assets in order to remain competitive. Some knowledge management (KM) initiatives have failed, while others have succeeded. A key factor associated with successfully managing knowledge is creating an environment that encourages individuals to share their knowledge.

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