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Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Public Services

Public Services
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Copyright: 2013
Pages: 17
Source title: Public Law Librarianship: Objectives, Challenges, and Solutions
Source Author(s)/Editor(s): Laurie Selwyn (Law Librarian [Ret.], USA)and Virginia Eldridge (Grayson County, Texas Law Library, USA)
DOI: 10.4018/978-1-4666-2184-8.ch010

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Abstract

Public Services, as the name suggests, is the most visible of the many roles of a public law librarian. Rarely does the public see the other library responsibilities such as budget, collection development, cataloging and processing materials, weeding, or staffing. Being the most visible, public service is a major part of a library’s public relations and marketing process and customer service speaks volumes as to how one is perceived by library patrons. This chapter covers a wide variety of functions that fit under this category including reference, bibliographic instruction, jail services, disabled or handicapped access, circulation, and interlibrary loan.

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