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The Role of the CIO

The Role of the CIO
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Author(s): Petter Gottschalk (Norwegian School of Management, Norway)and Hans Solli-Saether (Norwegian School of Management, Norway)
Copyright: 2009
Pages: 27
Source title: E-Government Interoperability and Information Resource Integration: Frameworks for Aligned Development
Source Author(s)/Editor(s): Petter Gottschalk (Norwegian School of Management, Norway)and Hans Solli-Sæther (Norwegian School of Management, Norway)
DOI: 10.4018/978-1-60566-648-8.ch009

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Abstract

The CIO can be defined as the highest-ranking IT executive who typically exhibits managerial roles requiring effective communication with top management, a broad corporate perspective in managing information resources, influence on organizational strategy, and responsibility for the planning of IT. This definition is in line with research; which applied the following criteria when selecting CIOs for empirical observation: i) highest-ranking information technology executive; ii) reports no more than two levels from the CEO, that is, either reports to the CEO or reports to one of the CEOs direct reports, iii) areas of responsibility include information systems, computer operations, telecommunications and networks, office automation, end-user computing, help desks, computer software and applications; and iv) responsibility for strategic IS/IT planning. The CIO plays a vital role in every interoperability project in digital government. There may be a CIO in each involved public agency as well as a CIO for the whole of government. For example in Hong Kong, there is an office of the government chief officer, which developed the interoperability framework for all agencies and other public organizations to follow (2007).

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