IRMA-International.org: Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Setting Up to Fail: The Case of Midwest MBA

Setting Up to Fail: The Case of Midwest MBA
View Free PDF
Author(s): Andrew Urbaczewski (Indiana University, USA) and Jo Ellen Moore (Southern Illinois University, Edwardsville, USA)
Copyright: 1999
Pages: 6
Source title: Success and Pitfalls of Information Technology Management
Source Author(s)/Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-878289-56-8.ch013

Abstract

A mantra of experienced project managers is “failing to plan = planning to fail.” In the case of Midwest MBA, a user group is not satisfied with the progress made by the central computing staff on the development of a much-needed information system. In a well-intentioned effort to help the users, the IS staff of the end user area (who had been acting in a liaison role between the user area and central computing) decided to take on the completion of the system. However, the resources needed to absorb this additional project were never accurately estimated, obtained, or allocated. Moreover, tasks and target dates were never firmly established. Although the decision to take on the completion of the system was a noble one, the IS staff ended up providing a demonstration of the project manager mantra. Not only was the system not completed, but the IS staff’s regular duties suffered as well. Animosity between the IS staff and users became rampant and both parties considered the system to be a failure. Put simply, the IS staff was not dealing in reality. And, as a result, they set themselves up to fail. This case is based on actual events in a real organization. We have, however, changed the identities of the parties involved and other key information to preserve anonymity.

Related Content

Digital Literacy
Anirban Ray. © 2019. 11 pages.
View Details View Details PDF Full Text View Sample PDF
Digital Literacy for the 21st Century
Hiller A. Spires, Casey Medlock Paul, Shea N. Kerkhoff. © 2019. 10 pages.
View Details View Details PDF Full Text View Sample PDF
Digital Literacy in Theory and Practice
Heidi Julien. © 2019. 11 pages.
View Details View Details PDF Full Text View Sample PDF
Encouraging Digital Literacy and ICT Competency in the Information Age
Kijpokin Kasemsap. © 2019. 12 pages.
View Details View Details PDF Full Text View Sample PDF
Information Needs of Users in the Tech Savvy Environment and the Influencing Factors
Mudasir Khazer Rather, Shabir Ahmad Ganaie. © 2019. 19 pages.
View Details View Details PDF Full Text View Sample PDF
A Maturity Model for Digital Literacies and Sustainable Development
Ravi S. Sharma, Lin G. Malone, Chong Guan, Ambica Dattakumar. © 2019. 13 pages.
View Details View Details PDF Full Text View Sample PDF
Teaching Media and Information Literacy in the 21st Century
Sarah Gretter, Aman Yadav. © 2019. 13 pages.
View Details View Details PDF Full Text View Sample PDF
Body Bottom