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Social Media and Business: In Search of Missing Links

Social Media and Business: In Search of Missing Links
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Author(s): Saurabh Gupta (Banaras Hindu University, India), Anurag Singh (Banaras Hindu University, India)and Punita Duhan (Meera Bai Institute of Technology, India)
Copyright: 2018
Pages: 10
Source title: Media Influence: Breakthroughs in Research and Practice
Source Author(s)/Editor(s): Information Resources Management Association (USA)
DOI: 10.4018/978-1-5225-3929-2.ch013

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Abstract

The influence of social media on the various facets of society has attracted a lot of attention of the researchers in the last few years who are probing its multifaceted impact. One important aspect of social media is its role in promoting instant gratification. It has far reaching consequences for evolution of self, which in turn has important implications for society and businesses. Drawing from the conceptual foundations of the theories of identity and social comparison, the researchers tried to develop a model as to how the dual role of social media acts to alter the identity and hence behavior. In this context, the significance of the study lies in exposing the intricate interplay between the attributes of social media and the dynamic self. The study goes a long way in providing a deeper understanding of self-concept in connection to social media, which has immense importance for consumer behavior and can help businesses to fine-tune their strategies with the changing consumer psychology.

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